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05/26/2020

Should Apple and other stores require shopper temperature checks?

Retail Wire

A number of retailers have begun checking the temperatures of employees before shifts. Apple last week, however, became the first major retailer to require customers to have their temperature checked before entry.

Requiring customer checks is still rare but is being considered by retailers and food establishments as a safety step as the country reopens. Stores are using a non-contact forehead thermometer similar to testing that has been adopted in some Asian countries.

Checking employees’ temperatures has become more common but is not standard practice. Walmart, Amazon and Kroger check employees at the start of each shift. Starbucks’ stores have been equipped with thermometers so employees can monitor themselves and Home Depot is providing staffers thermometers to take their temperatures at home before reporting to work. In most cases, any employee with a temperature over 100 degrees is sent home.

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