ATM operators on Monday are literally on the eve of a critical upgrade deadline that many have not met, but some industry sources at least say the situation is far from disastrous.
Microsoft Corp. on Tuesday will stop supporting its Windows 7 operating system, which runs most bank-owned ATMs in the United States and abroad. That means the computing giant will no longer offer technical support, updates, or security fixes for the software, leaving thousands of ATMs in the U.S. market at risk, experts say, if operators haven’t upgraded their machines to Windows 10. “It creates some hypothetical risk. Financial institutions are very nervous,” notes Sam Ditzion, chief executive of Boston-based Tremont Capital Group Inc., a consultant to the ATM industry.