Despite the growing perception that smartphones provide more security online, most banking consumers said they think smartphones and computers are equally secure for several select online financial activities.
In the “Consumer Behaviors and Perceived Security Across Devices” report, PYMNTS gathered insights from a survey of 2,584 individuals in the United States to assess how consumers prefer to authenticate online financial transactions and their perceptions of digital security when transacting online.
Data from the joint PYMNTS-Entersekt research revealed that 57% of banking customers consider both smartphones and computers as offering the same level of security when sending and receiving money to and from family or friends.