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11/06/2023

Over 70% of Consumers Do Not Believe Real-Time Payments Are Truly Instant

PYMNTS

Consumers are increasingly embracing the immediacy and transparency offered by real-time payments. And the migration to ISO 20022, a new global standard for secure and efficient messaging between financial institutions (FIs), is expected to further accelerate this trend.

When it comes to benefits, real-time payments offer more than just speedy transactions. They provide a modern, secure payment method with instant settlement, guaranteed immediate access to funds, and confirmation through account balance updates.

In “ISO 20022 Implementation Highlights Real-Time Payments’ Value,” PYMNTS Intelligence draws on insights from multiple proprietary research studies of consumers and executives to examine the evolving real-time payments preferences and expectations.

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