In the summer of 2022, KrebsOnSecurity documented the plight of several readers who had their accounts at big-three consumer credit reporting bureau Experian hijacked after identity thieves simply re-registered the accounts using a different email address. Sixteen months later, Experian clearly has not addressed this gaping lack of security. I know that because my account at Experian was recently hacked, and the only way I could recover access was by recreating the account.
I recently ordered a copy of my credit file from Experian via annualcreditreport.com, but as usual Experian declined to provide it, saying they couldn’t verify my identity. Attempts to log in to my account directly at Experian.com also failed; the site said it didn’t recognize my username and/or password.