WASHINGTON (7News) — 7News is asking a security question that deals with your cell phone. How did a Maryland woman lose $17,000 even though she had two-factor authentication on all her accounts?
We all know criminals have multiple ways to steal your identity, but 7News is sending out a warning. SIM card swapping almost cost Sharon Hussey of Bethesda, Md. thousands.
It all started when Hussey got an email thanking her for the purchase of a new phone at Verizon. Minutes later her contact information at Bank of America had changed.
The problem? She didn't do either transaction and had two-factor authentication on her accounts.
"And the bottom just kind of dropped out,” added Hussey.