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Details
September 24, 2025
10:00AM - 11:00AM CST
How to Identify Questionable IDs, State IDs, DLs, US Passport Cards, Documents, Frontline, and New Account Fooled
Austin Carbone & John McCullough
Webinar
How to Identify Questionable IDs, State IDs, DLs, US Passport Cards, Documents, Frontline, and New Account Fooled
This educational session focuses on how financial institutions can leverage technology to automate the detection of questionable IDs. Currently, the ability of front-line staff and online verification processes significantly lags the capabilities of criminals who can impersonate customers at different branches or open fraudulent accounts in person or online with highly sophisticated State IDs, Passport Cards, and many other government forms of Identification (i.e., State ID costing under $80 are extremely hard to determine if real or not). If your bad debt accounts are increasing and the individuals are untraceable, it is highly likely due to fraudulent ID with their new account applications or loan requests. An efficient, friendly, and accurate Know Your Customer (KYC) process to determine if an ID is questionable is essential to reduce your exposure. Implementing an automated solution will lead to significant savings on fraud expenses and bad debt. At the same time, you significantly improve customer service and trust with your customers or members.
Speaker: Austin Carbone, IDScan
I help innovative companies solve real-world problems through strategic partnerships and enterprise technology solutions. With a background spanning identity verification, fraud prevention, and emerging tech, I specialize in aligning complex B2B offerings with the evolving needs of large organizations.
My experience sits at the intersection of consultative sales, relationship-building, and cross-functional collaboration. Whether navigating a multi-stakeholder enterprise deal or launching a new go-to-market strategy, I bring a deep focus on understanding business challenges and building long-term value through partnership.
This education session is complimentary for FRPA members.
There is a $50 fee for non-FRPA members.
Register today to save your place!
If you have questions, please reach out to Kate at kate@frpafraudviewer.org.
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