12/15/2023

Spoofed calls from "The Credit Union"

All Members

CREDIT UNIONS AS WELL AS BANKS CONTINUE TO "RECEIVE A TEXT MESSAGE FROM THEIR PAYPAL ACCOUNT (OFTEN TIMES THEY DON'T EVEN OWN A PAYPAL ACCOUNT).  THE ACCOUNT HOLDER CALLED THE NUMBER LISTED IN THE TEXT.  THE CUSTOMER SERVICE PERSON NEEDED TO KNOW WHERE HE DOES HIS BANKING. THE ACCOUNT HOLDER GIVES OUT THE CREDIT UNION OR BANK'S NAME.   WHILE ON THE LINE, THE ACCOUNT HOLDER RECEIVED A CALL FROM THE CREDIT UNION OR BANK FRAUD DEPT SHOWING THE CORRECT CREDIT UNION NUMBER OR BANK'S CALLER ID NUMBER (spoofed). THEY PROCEEDED TO TELL HIM TO GO TO A WEBSITE, AND THEY WILL WALK HIM THROUGH IT.   THEN GET THE ACCOUNT HOLDER TO TYPE IN THEIR INFORMATION ETC.  ULTIMATELY, THE FRAUSTEER GAINS ACCESS AND CONTROL TO THE ACCOUNT.

If anyone has anything similar to a recent case, let FRPA know. We will keep it generic (not to name the source or any PII), to create further alerts to members on any new twist they are using.

Thank you, we will keep you informed.