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01/19/2024

‘It’s a crime. It was fraud’: Woman is out $10,000 after Chase Bank refuses to investigate check scam

WSFA 12

MESA, Ariz. (3TV/CBS 5/Gray News) — A woman in Arizona was the victim of a very sophisticated check-cashing scam.

She mailed a $10,000 check to a relative out of state. Someone stole it and cashed it, and now her bank told both the reporter and the customer a “technicality” prevents them from investigating.

Cate Dutler said she waited months for Chase Bank to investigate a $10,000 check that she mailed out of state, a check that was stolen.

But Dutler said she just found out Chase Bank didn’t investigate at all.

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